Did you know that you can customize your rates for each individual order?

Did you know that you can customize your rates for each individual order?

On the Relay Network, you have the power to fully customize your own rates for each order you place.

To set your own rate on a Relay order:

1) Click the 'Switch to Customized rate' button:



2) Enter a custom flat rate OR custom hourly rate:



3) Click 'Update Order' at the bottom of the screen.
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