Best Practices for Creating OTR Orders

Best Practices for Creating OTR Orders

When creating OTR orders, it is important to create it properly so that potential drivers know how long they'll be out on the road for, where the load will be going, and if there will be a backhaul. 


Using Placeholder Cities

When creating an OTR order, you will need to input the addresses or cities of where the load will be picking up and delivering.

If you do not know exactly where the load will be delivering, you will at the very least need to input the city of where the load will be delivering. Doing it this way lets drivers know the general lane the order will be, and once you confirm a load and get the correct addresses, you can go into your order and update them. 

Example: A carrier knows that they are going to be looking to book a load from San Diego, CA to Dallas, TX but they do not know exactly what addresses the driver will be going to. The additional stops would look like this for this situation: 



Once the carrier finalizes the load and knows the exact addresses, they would then edit the order to reflect the correct addresses. 



Using Placeholder Cities for the Backhaul

If you know that there is going to be a backhaul on one of your OTR orders, using placeholder cities for the backhaul lets the driver know that: a) there will be a backhaul, and b) where the backhaul is expected to be picked up and delivered. 

Example: A carrier already has a load booked from Fontana, CA to Dallas, TX, but they do not have a backhaul load booked yet. The carrier knows that the backhaul will most likely pick up in Dallas, TX and deliver somewhere in Riverside, CA. The carrier in this case would want to put placeholder addresses in additional stops 3 & 4 so drivers are aware that there will be a backhaul after the initial load is delivered. The additional stops for this order would look like this: 



Once the backhaul is confirmed and the carrier gets the actual addresses, they would then want to let the driver know and edit the order accordingly. 
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